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Gift Hampers & Gifts South Africa

We are so confident that our hampers/gifts will meet your approval, that if you are not 100% satisfied with the hamper/gift purchased from us, we will gladly refund the cost of the hamper/gift or send a replacement, provided that all contents of the hamper are returned to us in their original condition within 5 working days of receipt of the hamper.We must however be notified on the day of delivery should you not be satisfied.If for any reason a hamper/gift needs to be returned to us, please note that the customer is liable for any shipping/courier charges.

Experience Gifts South Africa

If you are unhappy with the experience gift purchased from us, we will gladly refund the person who originally purchased it, providing a booking has not been made.All refunds on experience gifts will be subject to a 10% handling fee(being a minimum of R250.00 and a maximum of R500.00).Any refunds will only be made within 14 days of purchase.

Flowers South Africa

If you are unhappy with the flowers purchased from us we will gladly send a replacement or refund the person who purchased them.We must be notified on the day of delivery should you not be satisfied due to the perishable nature of flowers.Giftday reserves the right to substitute certain flowers with others, due to their seasonal nature,but the value of the bouquet/arrangement will in no way be comprimised.

Please note that all refunds will be made to the person who originally purchased the hamper/gift.